Classic Black Bow Tie

At BowtieStyle.store, customer satisfaction is our top priority. We are committed to ensuring that every purchase meets your expectations. If for any reason you are not completely satisfied with your order, we offer a transparent and fair return and refund process.

📦 Return Eligibility

You may request a return within 30 days of receiving your order, provided that the following conditions are met:

• The item must be unused, unworn, and in its original condition
• The product must be returned in its original packaging
• All tags, accessories, and included items must be intact
• Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

❌ Non-Returnable Items

The following items are not eligible for return:

• Items that have been used, worn, or damaged by the customer
• Products without original packaging or missing components
• Items purchased during clearance or final sale (if specified)
• Personalized or customized products

🔁 Return Process

To initiate a return:

1. Contact us at support@bowtiestyle.store
2. Provide your order number and reason for return
3. Our support team will review your request within 1–2 business days
4. If approved, you will receive return instructions

Customers are responsible for return shipping costs unless the item is defective or incorrect.

💰 Refund Policy

Once your return is received and inspected:

• Approved refunds will be issued to the original payment method
• Processing time: 5–10 business days
• Shipping fees (if any) are non-refundable

If your refund is delayed, please check with your bank or payment provider before contacting us.

🔄 Exchanges

We currently do not offer direct exchanges. If you wish to replace an item, please:

• Return the original item
• Place a new order separately

⚠️ Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect product:

• Contact us within 48 hours of delivery
• Provide clear photos as evidence

We will offer a replacement or full refund at no additional cost.

📌 Important Notes

• Returns sent without prior approval may not be accepted
• We are not responsible for lost return shipments
• Customers must ensure accurate shipping information

📩 Contact

For any return-related inquiries, contact us at:
support@bowtiestyle.store